Section 4. Model Procedure
Medium term
Keeping the victim regularly informed of all action on the case, giving clear explanations of legal decisions and honouring guarantees on provision of services
Providing access to counselling services
Developing support groups for Victims of harassment
Explaining court procedures and providing an escort for any court appearance
(Tackling Racial Harassment in Scotland: a caseworker's handbook CRE 2000)
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