Section 3. Model Policy
We will treat repairs, including the removal of graffiti, arising as a result of racial harassment as an emergency, and where possible will provide such additional security measures as are necessary. Where the perpetrators have been identified we will charge the cost of any repairs to them.
We will offer emergency re-housing where there is serious damage to the property or serious injury (or the threat of injury) to the tenant or members of the tenant's household. We recognise that victims of harassment may wish to move from the property/area where problems are being experienced. We will deal with each case sensitively and on its merits based on all of the evidence that it is possible to gather.