Tackling Racist Incidents - A Toolkit for Scottish Housing Providers

Section 4. Model Procedure

Short-term

•  Referral to community advocacy organisations for support and independent advice

•  Emergency legal action and liaison with the police

•  Provision of emergency accommodation or assistance in applying to the local authority

•  Provision and installation of domestic security measures such as fireproof letter box, fire alarm and extinguishers, additional and strengthened locks

•  Provision of panic button alarms, personal alarms and surveillance cameras

•  Contact with emergency services, the assurance of clear communication lines and supply of a telephone if necessary

•  The victim's agreement to the next steps to be taken.



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