Toolkit Contents

This toolkit provides a straightforward framework for helping housing providers challenge racism in their communities.

We value your feedback, and would be grateful if you would leave your comments using the comment box at the bottom of each toolkit page.
- gives an overview of racial harassment and best practice guidance for social landlords. - looks at legal remedies. - consists of a model policy statement. - consists of a model procedure. - consists of sample forms. - contains a poster and leaflets for your organisation. - contains a glossary and bibliography with useful references

How to use this toolkit

You can use the best practice suggestions and model policy and procedure to shape existing policy and practice or to measure your current practice.

Download our poster

Help us to improve practice – please display this poster for housing officers and frontline staff. Contact us for printed copies.

Give us your feedback

The toolkit was developed in collaboration with Scottish housing providers. We welcome your comments, and have provided a feedback form at the bottom of every page for that purpose. Let us know your ideas or experiences of best practice from your own organisation. We also welcome links to posters and leaflets from your own website. You can also or call Positive Action in Housing on 0141 353 2220.

Full training on using this toolkit to tackle racial harassment, and developing your own policies and response, is available. Please email for more info.

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