Toolkit Contents

1.1 Responsibilities 1.2 What is Racial Harrasment? 1.3 Victim Centred Approach 1.4 How it differs? 1.5 Make stance clear 1.6 'No Harassment' clause 1.7 Allocations policy 1.8 Referral arrangements 1.9 Nomination agreements 1.10 Encourage reporting 1.11 Working with Communities 1.12 Use of interpreters 1.13 Training

Legislation - Legal remedies

Model Policy Statement Victim Centred Approach Investigation Action against perps Property Repairs Re-housing of Victims Challenging Harassment Training Monitoring the Policy Review

Model Procedure First Contact Emergency Action Short-term Medium term Initial Investigation Further Investigation Where perp is tenant of another organisation Action where perp unknown Where perp is tenant Towards Resolution Reaching a Conclusion

Model Reporting Forms RH1 - Incident Report RH2 - Visit to Victim RH3 - Record of Incidents RH4 - Repairs Ordered RH5 - Witness Report RH6 - Alleged Perp Interview RH7 - Follow-up Report

Example leaflets & posters

Glossary of terms Bibliography

Section 1. Overview

1.6 Include a 'no harassment' clause in the tenancy agreement

• Include a clause in your tenancy agreement which specifically prohibits racial harassment.

• It should clearly state that racial harassment breaches the conditions of the tenancy and will lead to action which may include eviction.

• The clause could also include other forms of anti-social behaviour.

• The types of behaviour covered by the clause should be clearly stated.

• Alert new tenants to the clause in the tenancy agreement and the landlord's policy on tackling racial harassment

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